Bag the Elephant:How to Win and Keep Big Customers
Author:Steve Kaplan
List Price:$19.95
Pages: 208
Publisher:Bard Press (September, 2005)
Dimensions: 9.4 x 6.6 x 0.8
ISBN:1885167628
|Author introduction|
Steve Kaplan is the National Director of Enterprise Accounts for Vector ESP, Inc., the nation's largest independent Microsoft Gold-certified partner for Enterprise and Security, and the two-time Citrix Partner of the Year for the United States. Steve is a Microsoft Windows Server MVP and has been a member of the Microsoft Partner Advisory Council. He is co-author of Citrix MetaFrame Access Suite for Windows Server 2003: The Official Guide. Steve has a B.S. from U.C. Berkeley and an MBA from Northwestern's J.L. Kellogg Graduate School of Management.
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