公司與客戶對話時通過一問一答的方式，客戶對于產品的規格、使用壽命、售后服務、折扣等等有了較詳細的了解、為日后訂貨打好了基礎。
A: Ah, yes, this is the model I was interested in.
啊，是的，這就是我感興趣的那種樣式。
B: I should be very happy to give you any further information you need on it.
我很樂意提供您所需要的關于它的進一步的信息。
A: Yes, what are the specifications?
好的，都有哪些規格呢？
B: If I may refer you to page eight of the brochure, you'll find all the specifications there.
如果您看一下手冊的第8頁，就會在那兒找到所有的規格。
A: Ah, yes. Now what about service life?
哦，好的。關于使用壽命呢？
B: Our tests indicate that this model has a service life of at least 50, 000 hours.
我們的實驗表明這種樣式至少可以使用五萬小時。
A: Is that an average figure for this type of equipment?
這是這種設備的平均數據嗎？
B: Oh, no, far from it. That's about 5,000 hours longer than any other made in its price range.
不是的，要高出許多。這種比在同樣價格范圍內的任何其他樣式都要高出5000小時左右。
A: That's impressive. Now what happens if something goes wrong when we're using it?
非常不錯。不過如果這種設備在我們使用的時候發生故障，該怎么辦呢？
B: If that were to happen, just contact our nearest agent and they'll send someone round immediately.
一旦發生那樣的情況，同我們最近的辦事處聯系，他們會馬上派人過去的。
A: I see. Do you offer discounts for regular purchases?
我明白了。長期購買，你們提供折扣嗎？
B: Yes, we do indeed. Our usual figure is around 5%, but that depends on the size of the order.
是的，我們確實這樣做。通常的數目是5%左右，但那還要根據訂貨的多少來定。
A: Yes, of course. Well, thank you very much, Mr. Black.
那當然了。好了，非常感謝，布萊克先生。
B: Not at all, I hope we shall be hearing from you very shortly.
不客氣。希望盡快聽到您的消息。
（來源：競學網 英語點津 Annabel 編輯）
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