Tactics to get you spending 促銷攻略
Vocabulary: shopping 詞匯: 購物
Do you buy things you don't really need?
Have you ever wondered why sweets are always by the till in supermarkets? Why you are made to walk down many aisles to reach the everyday essentials at the back of the shop?
Retailers are always coming up with new tactics to get us impulse buying.
The BBC's Denise Winterman reveals some of the ways in which they try to trick us into buying what we might not really need.
One of them is messing up the merchandise. Some shop assistants do it on purpose to give the impression that these are must-haves, which lots of people have been looking at.
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Companies are also trying to gather and analyse data from an individual's financial transactions, social media posts and mobile phone signals. They're planning to personalise offers for individual customers by using GPS location data to target them when they are actually walking past one of their shops.
And eye-tracking technology is the latest weapon in the fight for customers. In some shops, digital screens behind luxury brand display stands are activated when a perfume bottle is picked up, flashing seductive images. Eye-tracking systems are fixed into screens to gather data so the images can be personalised. It's all done in seconds.
Paula Dowie from the retail design agency Ignite Design says: "Certain software programs can gather huge amounts of data on you almost instantly. Age, gender, what you're looking at... If you're a young women or a middle-aged man... Images are then flashed up that will appeal to you."
It's about entertainment and making a shop one that people want to enter. Brands like Apple and Top Shop are "genius" at doing this, says Joseph Staton, director of GfK Consumer Trends. During London Fashion Week, Top Shop screened its own fashion shows live in its flagship store in London's Oxford Street.
"It's about offering things like art and music as part of the shopping experience," says Staton.
Glossary 詞匯表 (點擊單詞收聽發(fā)音)
- till收銀臺
- an aisle過道
- everyday essentials (eg milk, bread)日常必需品(如:牛奶、面包)
- retailer零售商
- impulse buying沖動購物
- to trick (us) into (something)用小花招把(我們)引導
- merchandise商品
- a shop assistant一位商店營業(yè)員
- on purpose故意的
- a must-have一個非買不可的東西
- to gather去收集
- a financial transaction一筆財務交易
- to personalise去個人化
- a customer一位顧客
- GPS location data衛(wèi)星定位數(shù)據(jù)
- eye-tracking technology眼球跟蹤技術
- a luxury brand一家奢侈品牌
- a display stand一個展示柜臺
- retail統(tǒng)計數(shù)字零售
- flagship store旗艦店